/* Quote console — internal dashboard. Inherits Seam Studio tokens from styles.css. */
[hidden] { display: none !important; }
body.qc { background: var(--bg); min-height: 100vh; color: var(--ink); }

.qc-top {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 28px; border-bottom: 1px solid var(--hair);
  background: rgba(255,255,255,.90);
  backdrop-filter: blur(12px); -webkit-backdrop-filter: blur(12px);
  position: sticky; top: 0; z-index: 10;
}
.qc-top .logo { display: inline-flex; align-items: center; gap: 10px; font-family: var(--font); font-weight: 600; color: var(--ink); text-decoration: none; }

/* ── section sub-nav (surfaces Customers / Catalogue gaps / Settings) ──────── */
.qc-subnav {
  display: flex; gap: 4px; padding: 10px 24px; border-bottom: 1px solid var(--hair);
  background: rgba(255,255,255,.85); position: sticky; top: 57px; z-index: 9;
  backdrop-filter: blur(10px); -webkit-backdrop-filter: blur(10px); overflow-x: auto;
}
.qc-subnav a {
  flex: none; font-family: var(--font); font-size: 13.5px; font-weight: 500;
  color: var(--soft); text-decoration: none; padding: 7px 14px; border-radius: 100px;
  border: 1px solid transparent; white-space: nowrap;
  transition: color .18s, background .18s, border-color .18s, transform .3s var(--spring);
}
.qc-subnav a:hover { color: var(--ink); background: var(--row); }
.qc-subnav a:active { transform: scale(.96); transition-duration: .08s; }
.qc-subnav a[aria-current="page"] { color: var(--ink); font-weight: 600; background: var(--lime); border-color: var(--lime); }
@media (prefers-reduced-motion: reduce) { .qc-subnav a { transition: none; } }
@media (max-width: 560px) { .qc-subnav { top: 55px; padding: 9px 16px; } }
.qc-tag { font-family: var(--mono); font-size: 11px; letter-spacing: .1em; text-transform: uppercase; color: var(--soft); border: 1px solid var(--hair); border-radius: 100px; padding: 3px 9px; }
.qc-top-right { display: flex; align-items: center; gap: 14px; }
.qc-who { font-size: 13px; color: var(--soft); font-family: var(--mono); }

.qc-main { padding: 0; }

/* login */
.qc-login { display: grid; place-items: center; padding: 8vh 20px; }
.qc-login-card { width: 100%; max-width: 384px; background: #fff; border: 1px solid var(--hair); border-radius: var(--r-lg); padding: 34px 32px; box-shadow: var(--shadow-md); }
.qc-login-card h1 { font-family: var(--font); font-weight: 600; font-size: 30px; margin: 6px 0 4px; color: var(--ink); letter-spacing: -.03em; }
.qc-login-card .sub { margin: 0 0 20px; }
.qc-login .field { margin-bottom: 14px; }
.qc-login label { display: block; font-size: 12.5px; font-weight: 600; color: var(--ink); margin-bottom: 6px; }
.qc-login input { width: 100%; padding: 12px 13px; border: 1px solid var(--hair); border-radius: 12px; font: inherit; font-family: var(--font); background: var(--row); color: var(--ink); }
.qc-login input:focus { outline: none; border-color: var(--ink); box-shadow: 0 0 0 3px rgba(19,19,19,.08); }
.qc-login .btn-primary { width: 100%; margin-top: 6px; justify-content: center; }
.qc-error { color: #b42318; font-size: 13px; margin-top: 12px; min-height: 1em; }

/* auth — sign-in / sign-up toggle */
.qc-authtabs { position: relative; display: grid; grid-template-columns: 1fr 1fr; gap: 2px; padding: 3px; margin: 0 0 20px; background: var(--row); border: 1px solid var(--hair); border-radius: 12px; }
.qc-authtab { position: relative; z-index: 1; appearance: none; border: 0; background: transparent; font: inherit; font-family: var(--font); font-size: 13.5px; font-weight: 600; color: var(--soft); padding: 8px 10px; border-radius: 9px; cursor: pointer; transition: color .18s; }
.qc-authtab[aria-selected="true"] { color: var(--ink); }
.qc-authtab-ind { position: absolute; z-index: 0; top: 3px; left: 3px; width: calc(50% - 3px); height: calc(100% - 6px); background: #fff; border-radius: 9px; box-shadow: 0 1px 2px rgba(0,0,0,.08); transition: transform .28s var(--spring); }
.qc-login[data-mode="signup"] .qc-authtab-ind { transform: translateX(100%); }

/* password rules */
.qc-pwrules { list-style: none; margin: 9px 0 0; padding: 0; display: grid; gap: 4px; }
.qc-pwrules li { display: flex; align-items: center; gap: 8px; font-size: 12px; color: var(--soft); font-family: var(--mono); }
.qc-pwtick { flex: none; width: 14px; height: 14px; border-radius: 50%; border: 1.5px solid var(--line-strong); position: relative; transition: background .18s, border-color .18s; }
.qc-pwrules li.ok { color: var(--ink); }
.qc-pwrules li.ok .qc-pwtick { background: var(--lime); border-color: var(--lime); }
.qc-pwrules li.ok .qc-pwtick::after { content: ""; position: absolute; left: 3.5px; top: 1px; width: 4px; height: 7px; border: solid #111; border-width: 0 1.6px 1.6px 0; transform: rotate(45deg); }

/* "or" divider + Google */
.qc-or { display: flex; align-items: center; gap: 12px; margin: 16px 0 12px; color: var(--soft); font-size: 12px; font-family: var(--mono); letter-spacing: .04em; }
.qc-or::before, .qc-or::after { content: ""; flex: 1; height: 1px; background: var(--hair); }
.qc-google { width: 100%; display: inline-flex; align-items: center; justify-content: center; gap: 10px; background: #fff; color: var(--ink); border: 1px solid var(--hair); font-weight: 600; transition: transform .3s var(--spring), border-color .16s, background .16s; }
.qc-google:hover { border-color: var(--ink); background: var(--row); transform: translateY(-1px); }
.qc-google:disabled { opacity: .55; cursor: default; transform: none; }
.qc-google-g { flex: 0 0 auto; }

/* post-signup notice */
.qc-authnotice { text-align: center; padding: 6px 2px 2px; }
.qc-authnotice-ico { width: 48px; height: 48px; margin: 4px auto 14px; display: grid; place-items: center; border-radius: 14px; background: var(--lime-dim); color: #4e6a10; }
.qc-authnotice h2 { font-family: var(--font); font-weight: 600; font-size: 20px; letter-spacing: -.02em; margin: 0 0 8px; color: var(--ink); }
.qc-authnotice p { margin: 0 auto 16px; color: var(--soft); font-size: 14px; line-height: 1.55; max-width: 30ch; }
.qc-authnotice b { color: var(--ink); }

/* awaiting-activation screen */
.qc-pending { text-align: center; max-width: 440px; }
.qc-pending-ico { width: 54px; height: 54px; margin: 2px auto 16px; display: grid; place-items: center; border-radius: 16px; background: var(--lime-dim); color: #4e6a10; }
.qc-pending h1 { font-size: 25px; text-wrap: balance; }
.qc-pending .sub { max-width: 40ch; margin: 8px auto 12px; }
.qc-pending b { color: var(--ink); }
.qc-pending-note { font-size: 12.5px; color: var(--grey); margin: 0 auto 20px; max-width: 38ch; line-height: 1.5; }
.qc-pending-acts { display: flex; gap: 10px; justify-content: center; }

/* admin nav link — subtle distinction from tenant sections */
.qc-nav-admin { margin-left: auto; }

/* dashboard */
#dashView { padding-top: 34px; padding-bottom: 80px; }
.qc-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 22px; }
.qc-h1 { font-family: var(--font); font-weight: 600; font-size: clamp(28px, 3.4vw, 40px); margin: 2px 0 0; color: var(--ink); letter-spacing: -.04em; }

.qc-tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 14px; margin-bottom: 20px; }
.qc-tile { background: #fff; border: 1px solid var(--hair); border-radius: var(--r-md); padding: 16px 18px; box-shadow: 0 1px 2px rgba(0,0,0,.03); }
.qc-tile .n { font-family: var(--font); font-weight: 600; font-size: 30px; color: var(--ink); font-variant-numeric: tabular-nums; line-height: 1.1; letter-spacing: -.04em; }
.qc-tile .n.small { font-size: 19px; }
.qc-tile.accent .n { color: var(--ink); }
.qc-tile.accent { background: var(--lime); border-color: var(--lime); }
.qc-tile .l { font-size: 11px; letter-spacing: .07em; text-transform: uppercase; color: var(--grey); margin-top: 5px; font-family: var(--mono); }
.qc-tile.accent .l { color: rgba(0,0,0,.55); }
.qc-tile .sub2 { font-size: 11.5px; color: var(--soft); margin-top: 3px; }
.qc-tile.accent .sub2 { color: rgba(0,0,0,.6); }

/* over-time chart */
.qc-chart { background: #fff; border: 1px solid var(--hair); border-radius: var(--r-md); padding: 18px 20px 14px; margin-bottom: 26px; box-shadow: 0 1px 2px rgba(0,0,0,.03); }
.qc-chart-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-bottom: 12px; flex-wrap: wrap; }
.qc-chart-head h3 { font-family: var(--font); font-weight: 600; font-size: 18px; color: var(--ink); letter-spacing: -.03em; }
.qc-legend { display: flex; gap: 14px; font-size: 11.5px; color: var(--soft); font-family: var(--mono); }
.qc-legend i { display: inline-block; width: 9px; height: 9px; border-radius: 3px; margin-right: 5px; vertical-align: -1px; }
.qc-chart svg { width: 100%; height: 230px; display: block; overflow: visible; }
.qc-chart .bar-won { fill: var(--lime); }
.qc-chart .bar-rest { fill: var(--line-strong); }
.qc-chart .axis-lbl { fill: var(--grey); font-family: var(--mono); font-size: 9.5px; }
.qc-chart .empty { color: var(--soft); font-size: 13px; padding: 20px 0; text-align: center; }

.qc-controls { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; flex-wrap: wrap; }
.qc-search, .qc-select { padding: 10px 13px; border: 1px solid var(--hair); border-radius: 10px; font: inherit; font-family: var(--font); background: var(--row); color: var(--ink); }
.qc-search:focus, .qc-select:focus { outline: none; border-color: var(--ink); }
.qc-search { flex: 1 1 220px; max-width: 320px; }
.qc-count { font-size: 13px; color: var(--soft); font-family: var(--mono); margin-left: auto; }

.qc-tablewrap { overflow-x: auto; background: #fff; border: 1px solid var(--hair); border-radius: var(--r-md); box-shadow: 0 1px 2px rgba(0,0,0,.03); }
.qc-table { width: 100%; border-collapse: collapse; min-width: 760px; font-size: 14px; }
.qc-table th { text-align: left; font-family: var(--mono); font-size: 10.5px; letter-spacing: .06em; text-transform: uppercase; color: var(--grey); padding: 13px 16px; border-bottom: 1px solid var(--hair); font-weight: 600; }
.qc-table td { padding: 12px 16px; border-bottom: 1px solid var(--hair); color: var(--ink); }
.qc-table tr:last-child td { border-bottom: 0; }
.qc-table .num { text-align: right; font-variant-numeric: tabular-nums; }
.qc-id { font-family: var(--mono); font-size: 12px; color: var(--grey); }

.pill { display: inline-block; font-size: 11px; font-weight: 600; padding: 3px 10px; border-radius: 100px; font-family: var(--mono); letter-spacing: .02em; }
.pill.draft { background: var(--amber-bg); color: var(--amber); }
.pill.sent { background: var(--lime); color: #111; }
.pill.info { background: #fbe3df; color: #b42318; }
.pill.won { background: var(--lime); color: #111; }
.pill.lost { background: var(--row); color: var(--soft); }
.pill.pending { background: var(--amber-bg); color: var(--amber); }
.pill.provisional { background: #e7edfb; color: #3d6edb; }

.qc-outcome { display: flex; flex-direction: column; align-items: flex-start; gap: 9px; }
.qc-acts { display: inline-flex; gap: 8px; }
.qc-act { cursor: pointer; font-family: var(--mono); font-size: 11px; font-weight: 600; padding: 5px 10px; border-radius: 8px; border: 1px solid var(--hair); background: var(--row); color: var(--soft); transition: all .15s; }
.qc-act:hover { border-color: var(--ink); color: var(--ink); }
.qc-act.win.on { background: var(--lime); border-color: var(--lime); color: #111; }
.qc-act.lose.on { background: var(--ink); border-color: var(--ink); color: #fff; }
.qc-act:disabled { opacity: .5; cursor: default; }

.qc-empty { padding: 40px; text-align: center; color: var(--soft); }
.qc-boot-error { max-width: 640px; margin: 12vh auto; padding: 20px 24px; background: #fbe3df; color: #7a1b12; border: 1px solid #f1b4ac; border-radius: 14px; font-size: 14px; line-height: 1.6; }
.qc-toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%) translateY(20px); background: var(--ink); color: #fff; font-size: 13px; padding: 11px 18px; border-radius: 100px; box-shadow: 0 10px 30px rgba(0,0,0,.3); opacity: 0; transition: opacity .2s, transform .2s; pointer-events: none; z-index: 50; }
.qc-toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }
.qc-toast.bad { background: #b42318; }

/* login form sits inside the login card — drop the global form card styling */
.qc-login-card form { background: none; border: none; padding: 0; box-shadow: none; }

/* ============================================================
   Craft pass — micro-interactions + real loading / empty / error states
   ============================================================ */

/* tiles: physical hover lift */
.qc-tile { transition: transform .32s var(--expo), box-shadow .32s var(--expo), border-color .32s; }
.qc-tile:hover { transform: translateY(-3px); box-shadow: var(--shadow-md); border-color: var(--line-strong); }
.qc-tile.accent:hover { box-shadow: 0 16px 36px -18px var(--lime-glow); border-color: var(--lime); }
.qc-login-card { transition: transform .5s var(--expo), box-shadow .5s var(--expo); }

/* chart: bars grow up on first paint (no layout shift — fixed viewBox) */
@keyframes qc-grow { from { transform: scaleY(0); } to { transform: scaleY(1); } }
.qc-chart svg rect { transform-box: fill-box; transform-origin: bottom; animation: qc-grow .6s var(--expo) both; }

/* table rows: hover highlight + crafted outcome buttons */
.qc-table tbody tr { transition: background .16s var(--ease); }
.qc-table tbody tr:hover { background: var(--row); }
.qc-act { transition: transform .3s var(--spring), background .15s, border-color .15s, color .15s; }
.qc-act:hover { transform: translateY(-1px); }
.qc-act:active { transform: scale(.92); transition-duration: .08s; }
.qc-act.win:hover:not(.on) { border-color: var(--lime); color: var(--ink); background: var(--lime-dim); }
.qc-act.lose:hover:not(.on) { border-color: var(--ink); color: var(--ink); }
#refreshBtn.is-loading { opacity: .6; pointer-events: none; }

/* skeleton shimmer (reduced-motion: static) */
@keyframes qc-shimmer { 100% { background-position: -200% 0; } }
.sk { background: linear-gradient(100deg, var(--row) 28%, #ececec 48%, var(--row) 68%); background-size: 200% 100%; animation: qc-shimmer 1.25s ease-in-out infinite; border-radius: 8px; }
.sk-tile { height: 92px; border-radius: var(--r-md); border: 1px solid var(--hair); }
.sk-chart { height: 230px; border-radius: 12px; }
.sk-line { display: inline-block; height: 11px; border-radius: 6px; vertical-align: middle; }
.qc-skrow td { border-bottom: 1px solid var(--hair); }
@media (prefers-reduced-motion: reduce) { .sk { animation: none; } }

/* empty + error panels inside the table card */
.qc-empty { padding: 54px 32px; text-align: center; color: var(--soft); }
.qc-empty .ico { width: 52px; height: 52px; border-radius: 15px; background: var(--row); border: 1px solid var(--hair); display: grid; place-items: center; margin: 0 auto 16px; }
.qc-empty .ico svg { stroke: var(--grey); }
.qc-empty h4 { font-family: var(--font); font-size: 18px; font-weight: 600; letter-spacing: -.025em; color: var(--ink); margin-bottom: 6px; }
.qc-empty p { font-size: 14px; line-height: 1.6; max-width: 360px; margin: 0 auto; }
.qc-tableerror { padding: 48px 32px; text-align: center; }
.qc-tableerror .ico { width: 52px; height: 52px; border-radius: 15px; background: #fbe3df; display: grid; place-items: center; margin: 0 auto 16px; }
.qc-tableerror .ico svg { stroke: #b42318; }
.qc-tableerror h4 { font-family: var(--font); font-size: 18px; font-weight: 600; letter-spacing: -.025em; color: var(--ink); margin-bottom: 6px; }
.qc-tableerror p { font-size: 13.5px; line-height: 1.6; color: var(--soft); max-width: 420px; margin: 0 auto 4px; word-break: break-word; }
.qc-tableerror .btn { margin-top: 18px; }

/* ============================================================
   Expansion — margin governance, confidence, approval, explainability
   ============================================================ */

/* warn tile (awaiting approval) */
.qc-tile.warn { background: #fff8ea; border-color: #eddcb3; }
.qc-tile.warn .n { color: #8a6d1f; }
.qc-tile.warn .l { color: #9a8340; }

/* approval filter chip */
.qc-chip {
  display: inline-flex; align-items: center; gap: 7px; cursor: pointer;
  padding: 9px 14px; border: 1px solid var(--hair); border-radius: 10px;
  font: inherit; font-family: var(--font); font-size: 13.5px; font-weight: 500;
  background: var(--row); color: var(--soft);
  transition: border-color .16s, color .16s, background .16s, transform .3s var(--spring);
}
.qc-chip:hover { border-color: var(--ink); color: var(--ink); }
.qc-chip:active { transform: scale(.96); transition-duration: .08s; }
.qc-chip.on { background: #fff8ea; border-color: #e6b800; color: #6f5714; }
.qc-chip-n { display: inline-grid; place-items: center; min-width: 18px; height: 18px; padding: 0 5px;
  border-radius: 100px; background: #e6b800; color: #3a2e05; font-family: var(--mono); font-size: 11px; font-weight: 700; }
.qc-chip.on .qc-chip-n { background: #6f5714; color: #fff8ea; }

/* narrow expand column */
.qc-col-x { width: 34px; padding-left: 12px !important; padding-right: 0 !important; }
.qc-caret {
  display: grid; place-items: center; width: 24px; height: 24px; padding: 0;
  border: 1px solid transparent; border-radius: 7px; background: transparent;
  color: var(--grey); cursor: pointer; transition: background .15s, color .15s, transform .28s var(--expo);
}
.qc-caret:hover { background: var(--row); color: var(--ink); }
.qc-caret svg { transition: transform .3s var(--expo); }
.qc-caret.open { color: var(--ink); }
.qc-caret.open svg { transform: rotate(90deg); }
.qc-row { cursor: pointer; }
.qc-row.open { background: var(--row); }
.qc-row.open td { border-bottom-color: transparent; }
.qc-cust { font-weight: 500; }

/* needs-approval row: soft amber wash (no side-stripe) */
.qc-table tbody tr.needs-approval:not(.open) { background: #fffaf0; }
.qc-table tbody tr.needs-approval:hover { background: #fff5e0; }

.qc-mut { color: var(--grey); }

/* margin pill (green / amber / red bands) */
.qc-margin { display: inline-block; font-family: var(--mono); font-size: 12px; font-weight: 700;
  padding: 3px 9px; border-radius: 8px; font-variant-numeric: tabular-nums; letter-spacing: -.01em; }
.qc-margin.good { background: var(--ok-bg); color: #1f6d3a; }
.qc-margin.mid  { background: #f6ecd2; color: #7a5f16; }
.qc-margin.low  { background: #fbe3df; color: #b42318; }

/* confidence badge — dot + score */
.qc-conf { display: inline-flex; align-items: center; gap: 6px; font-family: var(--mono);
  font-size: 12px; font-weight: 600; color: var(--soft); font-variant-numeric: tabular-nums; }
.qc-conf i { width: 8px; height: 8px; border-radius: 50%; background: var(--grey); flex: none; }
.qc-conf.good i { background: #2f8f4e; }
.qc-conf.mid i  { background: #d8a41a; }
.qc-conf.low i  { background: #d1443a; }

/* approve action + approved chip */
.qc-approve {
  display: inline-flex; align-items: center; gap: 6px; cursor: pointer;
  font-family: var(--font); font-size: 12px; font-weight: 600; padding: 6px 12px;
  border-radius: 9px; border: 1px solid #e6b800; background: #fff2cc; color: #6f5714;
  transition: transform .3s var(--spring), background .15s, box-shadow .15s;
}
.qc-approve:hover { background: #ffe9a3; box-shadow: 0 4px 12px -6px rgba(180,140,0,.5); transform: translateY(-1px); }
.qc-approve:active { transform: scale(.94); transition-duration: .08s; }
.qc-approve:disabled { opacity: .55; cursor: default; }
.qc-approve svg { stroke: #6f5714; }
.qc-approved { display: inline-flex; align-items: center; gap: 5px; font-family: var(--mono);
  font-size: 11px; font-weight: 600; color: #1f6d3a; }
.qc-approved svg { stroke: #2f8f4e; }

/* explainability detail row */
.qc-detail > td { padding: 0 16px 18px; background: var(--row); }
.qc-detail-head { display: flex; align-items: baseline; gap: 14px; flex-wrap: wrap; padding: 4px 2px 12px; }
.qc-detail-title { font-family: var(--font); font-weight: 600; font-size: 13.5px; color: var(--ink); letter-spacing: -.01em; }
.qc-detail-meta { font-family: var(--mono); font-size: 11.5px; color: var(--soft); }
.qc-detail-empty { font-size: 13px; color: var(--soft); line-height: 1.55; max-width: 60ch; padding: 2px 2px 4px; }
.qc-lines-wrap { overflow-x: auto; border: 1px solid var(--hair); border-radius: 12px; background: #fff; }
.qc-lines { width: 100%; border-collapse: collapse; min-width: 640px; font-size: 13px; }
.qc-lines th { text-align: left; font-family: var(--mono); font-size: 9.5px; letter-spacing: .06em;
  text-transform: uppercase; color: var(--grey); font-weight: 600; padding: 9px 14px; border-bottom: 1px solid var(--hair); }
.qc-lines th.num, .qc-lines td.num { text-align: right; }
.qc-lines td { padding: 10px 14px; border-bottom: 1px solid var(--hair); color: var(--ink); vertical-align: top; }
.qc-lines tr:last-child td { border-bottom: 0; }
.qc-lines .ln { font-family: var(--mono); color: var(--grey); }
.qc-lines .ln-sku { font-family: var(--mono); font-size: 12px; }
.qc-lines .ln-spec { display: block; font-size: 11.5px; color: var(--soft); margin-top: 2px; }
.qc-lines .pill { font-size: 10px; padding: 2px 8px; }

/* detail expand: subtle reveal (reduced-motion falls back to instant via global rule) */
@keyframes qc-detail-in { from { opacity: 0; transform: translateY(-4px); } to { opacity: 1; transform: translateY(0); } }
.qc-detail { animation: qc-detail-in .28s var(--expo) both; }

@media (max-width: 560px) {
  .qc-detail-head { gap: 6px; }
}

/* ============================================================
   COPILOT — digest brief, autonomy tiers, bulk actions,
   workspace drawer (thread · product-forward lines · resolution · draft)
   Seam Studio theme: white / ink / Inter / lime #D2FF37.
   ============================================================ */

/* semantic z-index scale */
:root {
  --z-sticky: 10; --z-bulk: 40; --z-toast: 50; --z-scrim: 60; --z-drawer: 61; --z-dialog: 70;
}

/* busy spinner (buttons mid-request) */
@keyframes qc-spin { to { transform: rotate(360deg); } }
.is-busy { position: relative; color: transparent !important; pointer-events: none; }
.is-busy::after {
  content: ""; position: absolute; inset: 0; margin: auto; width: 15px; height: 15px;
  border: 2px solid currentColor; border-top-color: transparent; border-radius: 50%;
  color: inherit; animation: qc-spin .6s linear infinite;
}
.qc-send.is-busy::after { border-color: #111; border-top-color: transparent; }

/* ── digest brief ──────────────────────────────────────────── */
.qc-digest {
  display: flex; align-items: center; gap: 18px; flex-wrap: wrap;
  background: var(--panel); color: #fff; border-radius: var(--r-md);
  padding: 15px 20px; margin-bottom: 20px; box-shadow: var(--shadow-md);
}
.qc-digest.calm { background: #fff; color: var(--ink); border: 1px solid var(--hair); box-shadow: 0 1px 2px rgba(0,0,0,.03); }
.qc-digest-calm { display: inline-flex; align-items: center; gap: 11px; font-size: 14px; color: var(--soft); }
.qc-digest-tick { display: grid; place-items: center; width: 24px; height: 24px; border-radius: 8px; background: var(--lime); color: #111; }
.qc-digest-lead {
  font-family: var(--mono); font-size: 11px; letter-spacing: .1em; text-transform: uppercase;
  color: rgba(255,255,255,.62); display: inline-flex; align-items: center; gap: 9px;
}
.qc-digest-live { font-size: 9.5px; letter-spacing: .08em; color: #111; background: var(--lime); padding: 2px 7px; border-radius: 100px; }
.qc-digest-segs { display: flex; align-items: stretch; gap: 10px; flex-wrap: wrap; margin-left: auto; }
.qc-seg {
  display: inline-flex; align-items: center; gap: 10px; cursor: pointer;
  padding: 9px 15px 9px 12px; border-radius: 12px; border: 1px solid rgba(255,255,255,.14);
  background: rgba(255,255,255,.05); color: #fff; font: inherit;
  transition: transform .3s var(--spring), background .16s, border-color .16s;
}
.qc-seg:hover:not(:disabled) { transform: translateY(-2px); background: rgba(255,255,255,.1); border-color: rgba(255,255,255,.28); }
.qc-seg:active:not(:disabled) { transform: scale(.96); transition-duration: .08s; }
.qc-seg.dim, .qc-seg:disabled { opacity: .4; cursor: default; }
.qc-seg-ico { display: grid; place-items: center; width: 26px; height: 26px; border-radius: 8px; background: rgba(255,255,255,.1); flex: none; }
.qc-seg-n { font-family: var(--font); font-weight: 700; font-size: 19px; font-variant-numeric: tabular-nums; letter-spacing: -.03em; }
.qc-seg-l { font-size: 12.5px; color: rgba(255,255,255,.72); }
.qc-seg.seg-green .qc-seg-ico { background: var(--lime); color: #111; }
.qc-seg.seg-green:not(.dim) .qc-seg-n { color: var(--lime); }
.qc-seg.seg-info .qc-seg-ico { background: rgba(126,168,255,.22); color: #cfe0ff; }
.qc-seg.seg-approve .qc-seg-ico { background: rgba(230,184,0,.24); color: #ffe393; }
.qc-seg.seg-reply .qc-seg-ico { background: rgba(210,255,55,.18); color: var(--lime); }

/* ── table: selection, tier, product-forward customer, open cue ─────────────── */
.qc-col-sel { width: 38px; padding-left: 14px !important; padding-right: 0 !important; }
.qc-col-tier { width: 92px; }
.qc-col-open { width: 34px; padding-left: 0 !important; }
.qc-rowsel { width: 16px; height: 16px; accent-color: var(--ink); cursor: pointer; vertical-align: middle; }

.qc-tier { display: inline-flex; align-items: center; gap: 6px; font-family: var(--mono); font-size: 11px; font-weight: 600; color: var(--soft); }
.qc-tier i { width: 8px; height: 8px; border-radius: 50%; background: var(--grey); flex: none; }
.qc-tier.green i { background: #2f8f4e; } .qc-tier.green { color: #1f6d3a; }
.qc-tier.amber i { background: #d8a41a; } .qc-tier.amber { color: #7a5f16; }
.qc-tier.red i   { background: #d1443a; } .qc-tier.red   { color: #b42318; }
.qc-tier.none { color: var(--grey); }

.qc-cust-name { display: block; font-weight: 600; color: var(--ink); }
.qc-cust-prod { display: block; font-size: 12px; color: var(--soft); margin-top: 2px; max-width: 30ch; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.qc-reply-dot { display: inline-block; margin-top: 4px; font-family: var(--mono); font-size: 9.5px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; color: #1f6d3a; background: var(--lime-dim); padding: 2px 7px; border-radius: 100px; }
.qc-total { font-weight: 600; }

.qc-open-cue { color: var(--grey); display: inline-flex; transition: transform .28s var(--expo), color .16s; }
.qc-row { cursor: pointer; }
.qc-row:hover .qc-open-cue { color: var(--ink); transform: translateX(3px); }
.qc-row.is-open { background: var(--row); box-shadow: inset 3px 0 0 var(--lime); }
.qc-row.is-sel { background: var(--lime-dim); }
.qc-row.is-sel:hover { background: rgba(210,255,55,.32); }

/* ── bulk action bar (floating) ─────────────────────────────── */
.qc-bulkbar {
  position: fixed; left: 50%; bottom: 24px; transform: translateX(-50%);
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap; max-width: calc(100vw - 32px);
  background: var(--panel); color: #fff; border-radius: 100px; padding: 10px 12px 10px 22px;
  box-shadow: 0 18px 44px -18px rgba(0,0,0,.55); z-index: var(--z-bulk);
  animation: qc-bulk-in .34s var(--expo) both;
}
@keyframes qc-bulk-in { from { opacity: 0; transform: translateX(-50%) translateY(14px); } to { opacity: 1; transform: translateX(-50%) translateY(0); } }
.qc-bulk-n { font-weight: 600; font-size: 14px; }
.qc-bulk-sub { font-family: var(--mono); font-size: 11.5px; color: rgba(255,255,255,.6); }
.qc-bulk-sp { flex: 1; min-width: 4px; }
.qc-bulkbar .btn-primary { background: var(--lime); color: #111; }
.qc-bulkbar .btn-primary:hover { background: var(--lime); filter: brightness(1.05); }
.qc-bulkbar .btn-ghost { color: #fff; border-color: rgba(255,255,255,.24); }
.qc-bulkbar .btn-ghost:hover { border-color: #fff; }
.qc-bulk-label { display: inline-flex; align-items: center; gap: 6px; }
.qc-bulk-input, .qc-label-input, .qc-bulk-input:focus {
  padding: 8px 12px; border-radius: 100px; border: 1px solid rgba(255,255,255,.22);
  background: rgba(255,255,255,.08); color: #fff; font: inherit; font-size: 13px; width: 128px;
}
.qc-bulk-input::placeholder { color: rgba(255,255,255,.5); }
.qc-bulk-input:focus { outline: none; border-color: var(--lime); }
.qc-bulk-clear { background: none; border: 0; color: rgba(255,255,255,.62); cursor: pointer; font: inherit; font-size: 13px; padding: 8px 10px; border-radius: 100px; }
.qc-bulk-clear:hover { color: #fff; background: rgba(255,255,255,.1); }

/* ── scrim + workspace drawer ───────────────────────────────── */
body.qc-drawer-open { overflow: hidden; }
.qc-scrim {
  position: fixed; inset: 0; background: rgba(17,17,17,.42); backdrop-filter: blur(2px); -webkit-backdrop-filter: blur(2px);
  opacity: 0; transition: opacity .38s var(--expo); z-index: var(--z-scrim);
}
.qc-scrim.show { opacity: 1; }
.qc-drawer {
  position: fixed; top: 0; right: 0; height: 100%; width: min(680px, 100vw);
  background: var(--bg); box-shadow: -30px 0 80px -40px rgba(0,0,0,.45);
  transform: translateX(100%); transition: transform .42s var(--expo);
  z-index: var(--z-drawer); display: flex; flex-direction: column;
}
.qc-drawer.show { transform: translateX(0); }
.qc-drawer-inner { display: flex; flex-direction: column; height: 100%; overflow: hidden; }

/* drawer header — translucent chrome, content scrolls under */
.qc-dh {
  display: flex; align-items: flex-start; gap: 12px; padding: 20px 24px 16px;
  border-bottom: 1px solid var(--hair);
  background: rgba(255,255,255,.86); backdrop-filter: blur(12px); -webkit-backdrop-filter: blur(12px);
  position: sticky; top: 0; z-index: 2;
}
.qc-drawer-close {
  order: 2; margin-left: auto; display: grid; place-items: center; width: 34px; height: 34px; flex: none;
  border: 1px solid var(--hair); border-radius: 10px; background: #fff; color: var(--soft); cursor: pointer;
  transition: transform .3s var(--spring), color .15s, border-color .15s, background .15s;
}
.qc-drawer-close:hover { color: var(--ink); border-color: var(--ink); }
.qc-drawer-close:active { transform: scale(.9); transition-duration: .08s; }
.qc-dh-main { min-width: 0; }
.qc-dh-row { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.qc-dh-cust { font-family: var(--font); font-weight: 600; font-size: 22px; letter-spacing: -.03em; color: var(--ink); }
.qc-dh-meta { font-size: 13px; color: var(--soft); margin-top: 5px; }
.qc-dh-total { font-weight: 600; color: var(--ink); }
.qc-sentline { color: #1f6d3a; }

.qc-dbody { flex: 1; overflow-y: auto; padding: 4px 24px 40px; }
.qc-dnote { background: var(--lime-dim); border: 1px solid var(--lime-border); border-radius: 12px; padding: 12px 15px; margin: 16px 0 4px; }
.qc-dnote strong { font-size: 12px; font-family: var(--mono); letter-spacing: .04em; text-transform: uppercase; color: #1f6d3a; }
.qc-dnote p { font-size: 13.5px; color: var(--ink); margin-top: 5px; line-height: 1.55; }

.qc-dsec { padding: 20px 0; border-bottom: 1px solid var(--hair); }
.qc-dsec:last-child { border-bottom: 0; }
.qc-dsec-head { display: flex; align-items: baseline; gap: 12px; margin-bottom: 14px; }
.qc-dsec-head h3 { font-family: var(--font); font-weight: 600; font-size: 15px; letter-spacing: -.02em; color: var(--ink); }
.qc-dsec-sub { font-family: var(--mono); font-size: 11px; color: var(--soft); margin-left: auto; }

.qc-empty-mini { font-size: 13px; color: var(--soft); line-height: 1.55; background: var(--row); border: 1px solid var(--hair); border-radius: 12px; padding: 14px 16px; }
.qc-empty-mini code { font-family: var(--mono); font-size: 12px; background: #fff; padding: 1px 6px; border-radius: 5px; border: 1px solid var(--hair); }

/* ── conversation thread ────────────────────────────────────── */
.qc-thread { display: flex; flex-direction: column; gap: 12px; max-height: 340px; overflow-y: auto; padding-right: 2px; }
.qc-msg { max-width: 88%; border-radius: 14px; padding: 11px 14px; }
.qc-msg.in { align-self: flex-start; background: var(--row); border: 1px solid var(--hair); border-bottom-left-radius: 5px; }
.qc-msg.out { align-self: flex-end; background: var(--panel); color: #fff; border-bottom-right-radius: 5px; }
.qc-msg-head { display: flex; align-items: baseline; gap: 10px; margin-bottom: 5px; }
.qc-msg-from { font-weight: 600; font-size: 12.5px; }
.qc-msg.out .qc-msg-from { color: var(--lime); }
.qc-msg-date { font-family: var(--mono); font-size: 10.5px; color: var(--soft); }
.qc-msg.out .qc-msg-date { color: rgba(255,255,255,.55); }
.qc-msg-body { font-size: 13.5px; line-height: 1.6; word-break: break-word; }
.qc-msg-nobody { font-style: italic; color: var(--soft); }
.qc-msg.out .qc-msg-nobody { color: rgba(255,255,255,.6); }
/* Long messages: clamp visually, keep the full text in the DOM. */
.qc-msg-body.clamped { max-height: 7.6em; overflow: hidden;
  -webkit-mask-image: linear-gradient(180deg, #000 62%, transparent 100%);
          mask-image: linear-gradient(180deg, #000 62%, transparent 100%); }
.qc-msg-more { margin-top: 7px; padding: 0; border: 0; background: none; font: inherit;
  font-size: 12px; font-weight: 600; color: var(--blue); cursor: pointer;
  text-decoration: underline; text-underline-offset: 2px; }
.qc-msg-more:hover { opacity: .78; }
.qc-msg.out .qc-msg-more { color: var(--lime); }
@media (prefers-reduced-motion: reduce) { .qc-msg-body.clamped { -webkit-mask-image: none; mask-image: none; } }

/* ── product-forward line cards ─────────────────────────────── */
.qc-lines-list { display: flex; flex-direction: column; gap: 12px; }
.qc-line { border: 1px solid var(--hair); border-radius: 14px; background: #fff; overflow: hidden; transition: box-shadow .2s, border-color .2s; }
.qc-line.weak { border-color: #ecd9a8; background: #fffdf7; }
.qc-line.is-resolving { opacity: .55; pointer-events: none; }
.qc-line-head { display: flex; gap: 12px; padding: 14px 16px; align-items: flex-start; }
.qc-line-id { font-family: var(--mono); font-size: 11px; color: var(--grey); padding-top: 3px; min-width: 20px; }
.qc-line-main { flex: 1; min-width: 0; }
.qc-line-name { font-family: var(--font); font-weight: 600; font-size: 15px; letter-spacing: -.02em; color: var(--ink); line-height: 1.3; }
.qc-line-spec { font-size: 12.5px; color: var(--soft); margin-top: 3px; }
.qc-line-tags { display: flex; align-items: center; gap: 8px; margin-top: 8px; flex-wrap: wrap; }
.qc-sku-tag { font-family: var(--mono); font-size: 10.5px; font-weight: 600; color: var(--soft); background: var(--row); border: 1px solid var(--hair); padding: 2px 8px; border-radius: 6px; letter-spacing: .02em; }
.qc-sku-tag.muted { color: var(--grey); font-style: italic; }
.qc-line-num { text-align: right; flex: none; display: flex; flex-direction: column; align-items: flex-end; gap: 3px; }
.qc-line-unit { font-family: var(--mono); font-size: 12px; color: var(--soft); }
.qc-line-qty { font-size: 12px; color: var(--soft); }
.qc-line-total { font-family: var(--font); font-weight: 700; font-size: 15px; color: var(--ink); font-variant-numeric: tabular-nums; letter-spacing: -.02em; }
.qc-line-num .pill { margin-top: 3px; }

/* resolution zone */
.qc-resolve { border-top: 1px dashed var(--line-strong); padding: 14px 16px; background: rgba(255,253,247,.7); }
.qc-resolve-lead { font-size: 12.5px; color: #7a5f16; margin-bottom: 11px; font-weight: 500; }
.qc-cands { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 10px; }
.qc-cand {
  display: flex; flex-direction: column; gap: 5px; text-align: left; cursor: pointer;
  border: 1px solid var(--hair); border-radius: 12px; background: #fff; padding: 12px; font: inherit;
  transition: transform .28s var(--spring), border-color .16s, box-shadow .16s;
}
.qc-cand:hover { transform: translateY(-2px); border-color: var(--ink); box-shadow: var(--shadow-md); }
.qc-cand:active { transform: scale(.98); transition-duration: .08s; }
.qc-cand-top { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; }
.qc-cand-name { font-weight: 600; font-size: 13.5px; color: var(--ink); line-height: 1.25; }
.qc-cand-price { font-family: var(--mono); font-size: 12px; font-weight: 700; color: var(--ink); white-space: nowrap; }
.qc-cand-specs { font-size: 12px; color: var(--soft); }
.qc-cand-foot { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; margin-top: 1px; }
.qc-cand-sku { font-family: var(--mono); font-size: 10px; color: var(--grey); }
.qc-cand-why { font-size: 11.5px; color: var(--soft); font-style: italic; }
.qc-cand-pick { display: inline-flex; align-items: center; gap: 6px; margin-top: 6px; font-family: var(--mono); font-size: 11px; font-weight: 700; letter-spacing: .04em; text-transform: uppercase; color: #1f6d3a; }
.qc-cand-pick svg { transition: transform .24s var(--expo); }
.qc-cand:hover .qc-cand-pick svg { transform: translateX(3px); }

.qc-search-cat { margin-top: 12px; }
.qc-catsearch { width: 100%; padding: 10px 13px; border: 1px solid var(--hair); border-radius: 10px; font: inherit; font-size: 13.5px; background: #fff; color: var(--ink); }
.qc-catsearch:focus { outline: none; border-color: var(--ink); box-shadow: 0 0 0 3px rgba(19,19,19,.06); }
.qc-catresults { display: flex; flex-direction: column; gap: 6px; margin-top: 8px; }
.qc-cat-loading { font-size: 12.5px; color: var(--soft); padding: 6px 2px; }
.qc-catrow { display: flex; align-items: center; gap: 12px; padding: 9px 11px; border: 1px solid var(--hair); border-radius: 10px; background: #fff; }
.qc-catrow-main { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.qc-catrow-name { font-weight: 600; font-size: 13px; color: var(--ink); }
.qc-catrow-specs { font-size: 11.5px; color: var(--soft); }
.qc-catrow-right { display: flex; align-items: center; gap: 10px; flex: none; }
.qc-catrow-price { font-family: var(--mono); font-size: 12px; font-weight: 700; color: var(--ink); }

.qc-line-actions { margin-top: 12px; }
.qc-mini-btn { font-family: var(--font); font-size: 12.5px; font-weight: 500; padding: 8px 13px; border-radius: 9px; border: 1px solid var(--hair); background: #fff; color: var(--soft); cursor: pointer; transition: transform .3s var(--spring), border-color .15s, color .15s, background .15s; }
.qc-mini-btn:hover { border-color: var(--ink); color: var(--ink); transform: translateY(-1px); }
.qc-mini-btn:active { transform: scale(.95); transition-duration: .08s; }
.qc-mini-btn.primary { background: var(--ink); color: #fff; border-color: var(--ink); }
.qc-mini-btn.primary:hover { background: #000; }

/* ── the email to the customer: preview, editor, send gate ──── */
/* The preview is a sandboxed iframe (sandbox="", no scripts, no same-origin):
   LLM-written HTML is rendered, never injected into this document. */
.qc-preview { display: block; width: 100%; height: 460px; resize: vertical; border: 1px solid var(--hair); border-radius: 14px; background: #fff; }
.qc-preview-note { font-size: 12px; color: var(--soft); margin-top: 8px; line-height: 1.55; max-width: 62ch; }
.qc-send-what { font-size: 12.5px; color: var(--ink); margin-top: 12px; line-height: 1.6; max-width: 62ch; }
.qc-edited-tag { font-family: var(--mono); font-size: 10.5px; letter-spacing: .06em; text-transform: uppercase; color: var(--ink); background: var(--lime-dim); border: 1px solid var(--lime-border); border-radius: 100px; padding: 4px 10px; }
.qc-edited-tag[hidden] { display: none; }

/* Why a quote cannot be sent — visible without pressing anything. */
.qc-block { margin-top: 12px; border: 1px solid #ecd9a8; background: #fffdf7; border-radius: 12px; padding: 12px 15px; }
.qc-block strong { display: block; font-size: 13.5px; color: var(--ink); letter-spacing: -.01em; }
.qc-block p { font-size: 12.5px; color: var(--soft); line-height: 1.55; margin-top: 5px; }
.qc-block-fix { color: var(--ink) !important; }
.qc-block.is-done { border-color: var(--hair); background: var(--row); }
.qc-line-blocked { font-size: 12px; color: var(--soft); line-height: 1.5; margin-top: 6px; max-width: 56ch; }

.qc-label-sec { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-top: 18px; padding-top: 14px; border-top: 1px solid var(--hair); }
.qc-label-lbl { font-size: 12.5px; color: var(--soft); }

.qc-draft { width: 100%; min-height: 220px; resize: vertical; padding: 15px 16px; border: 1px solid var(--hair); border-radius: 14px; font-family: var(--mono); font-size: 13px; line-height: 1.65; color: var(--ink); background: var(--row); }
.qc-draft:focus { outline: none; border-color: var(--ink); background: #fff; box-shadow: 0 0 0 3px rgba(19,19,19,.06); }
.qc-draft-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-top: 14px; }
.qc-send { background: var(--lime) !important; color: #111 !important; }
.qc-send:hover { background: var(--lime) !important; filter: brightness(1.05); transform: translateY(-2px) scale(1.02); box-shadow: 0 14px 34px -14px var(--lime-glow); }
.qc-send svg { stroke: #111 !important; }
.qc-label-inline { display: inline-flex; align-items: center; gap: 6px; margin-left: auto; }
.qc-draft-actions .btn[disabled] { opacity: .45; cursor: not-allowed; transform: none !important; box-shadow: none !important; filter: none !important; }
.qc-label-inline .qc-label-input { width: 130px; padding: 9px 12px; border-radius: 9px; border: 1px solid var(--hair); background: #fff; color: var(--ink); font: inherit; font-size: 13px; }
.qc-label-inline .qc-label-input:focus { outline: none; border-color: var(--ink); }
.qc-gate-note { font-size: 12px; color: var(--soft); margin-top: 12px; line-height: 1.55; max-width: 62ch; }

/* ── draft briefing panel ("What does this draft say?") ─────── */
/* The draft is in the customer's language; this panel re-renders the agent's
   STRUCTURED output in the CONSOLE's language so the operator can judge it. */
.qc-brief { background: var(--row); border-radius: 14px; padding: 16px 18px; margin: 4px 0; border: 1px solid var(--hair); }
.qc-brief-head { display: flex; align-items: center; gap: 12px; }
.qc-brief-toggle { display: inline-flex; align-items: center; gap: 8px; background: none; border: 0; padding: 0; cursor: pointer; font-family: var(--font); font-weight: 600; font-size: 15px; letter-spacing: -.02em; color: var(--ink); }
.qc-brief-toggle:focus-visible { outline: 2px solid var(--ink); outline-offset: 3px; border-radius: 6px; }
.qc-brief-chev { flex: none; color: var(--soft); transition: transform .18s ease; }
.qc-brief-toggle[aria-expanded="true"] .qc-brief-chev { transform: rotate(90deg); }
.qc-brief-tag { margin-left: auto; font-family: var(--mono); font-size: 10.5px; letter-spacing: .06em; text-transform: uppercase; color: var(--soft); border: 1px solid var(--hair); background: #fff; border-radius: 100px; padding: 3px 9px; }
.qc-brief-body { margin-top: 14px; }
.qc-brief-body[hidden] { display: none; }
.qc-brief-h { font-family: var(--mono); font-size: 10.5px; letter-spacing: .08em; text-transform: uppercase; color: var(--grey); font-weight: 600; margin: 18px 0 8px; }
.qc-brief-h:first-child { margin-top: 0; }

.qc-brief-dl { background: #fff; border: 1px solid var(--hair); border-radius: 12px; padding: 4px 14px; }
.qc-brief-row { display: flex; gap: 14px; align-items: baseline; padding: 9px 0; border-bottom: 1px solid var(--hair); }
.qc-brief-row:last-child { border-bottom: 0; }
.qc-brief-row dt { flex: none; width: 148px; font-size: 12.5px; color: var(--soft); }
.qc-brief-row dd { flex: 1; min-width: 0; font-size: 13.5px; color: var(--ink); font-weight: 600; }
.qc-brief-warn { color: #8a5a00; font-weight: 600; }

.qc-brief-lines { display: flex; flex-direction: column; gap: 8px; }
.qc-brief-line { background: #fff; border: 1px solid var(--hair); border-radius: 12px; padding: 11px 14px; }
.qc-brief-line-top { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.qc-brief-line-name { font-family: var(--font); font-weight: 600; font-size: 14px; letter-spacing: -.02em; color: var(--ink); flex: 1; min-width: 0; }
.qc-brief-line-meta { display: flex; flex-wrap: wrap; gap: 4px 18px; margin-top: 7px; font-size: 12.5px; color: var(--soft); }
.qc-brief-line-meta b { color: var(--ink); font-weight: 600; font-variant-numeric: tabular-nums; }

.qc-brief-why { list-style: none; display: flex; flex-direction: column; gap: 8px; }
.qc-brief-why li { background: #fffdf7; border: 1px solid #ecd9a8; border-radius: 12px; padding: 11px 14px; }
.qc-brief-why-name { display: block; font-family: var(--font); font-weight: 600; font-size: 13.5px; letter-spacing: -.02em; color: var(--ink); }
.qc-brief-why-reason { display: block; font-size: 13px; line-height: 1.55; color: var(--soft); margin-top: 5px; }
.qc-brief-sub { font-size: 12.5px; font-weight: 600; color: var(--ink); margin: 14px 0 7px; }
.qc-brief-info { list-style: none; display: flex; flex-direction: column; gap: 6px; }
.qc-brief-info li { background: #fff; border: 1px solid var(--hair); border-radius: 10px; padding: 9px 13px; }
.qc-brief-ok { font-size: 13px; color: var(--ink); background: var(--lime-dim); border: 1px solid var(--lime-border); border-radius: 12px; padding: 12px 15px; }

/* agent-authored text, quoted verbatim in the CUSTOMER's language — never translated */
.qc-brief-quote { display: block; font-size: 13px; line-height: 1.55; color: var(--soft); font-style: italic; border-left: 2px solid var(--hair); padding-left: 10px; }

.qc-brief-tally { list-style: none; display: flex; flex-direction: column; gap: 6px; margin-top: 10px; }
.qc-brief-tally li { font-size: 13px; line-height: 1.55; color: var(--ink); background: #fff; border: 1px solid var(--hair); border-radius: 10px; padding: 9px 13px; }

/* The agent's own words: available, labelled, and never mistaken for the brief. */
.qc-brief-raw { margin-top: 18px; border: 1px solid var(--hair); border-radius: 12px; background: #fff; padding: 4px 14px; }
.qc-brief-raw > summary { cursor: pointer; list-style: none; padding: 10px 0; font-size: 12.5px; font-weight: 600; color: var(--soft); display: flex; align-items: center; gap: 8px; }
.qc-brief-raw > summary::-webkit-details-marker { display: none; }
.qc-brief-raw > summary::before { content: "›"; font-size: 15px; line-height: 1; transition: transform .18s ease; display: inline-block; }
.qc-brief-raw[open] > summary::before { transform: rotate(90deg); }
.qc-brief-raw > summary:focus-visible { outline: 2px solid var(--ink); outline-offset: 3px; border-radius: 6px; }
.qc-brief-raw-lead { font-size: 12.5px; line-height: 1.6; color: var(--soft); margin: 0 0 10px; max-width: 66ch; }
.qc-brief-raw .qc-brief-info li { background: var(--row); }
.qc-brief-raw .qc-brief-why-name { margin-bottom: 4px; }
.qc-brief-raw > *:last-child { margin-bottom: 12px; }

.qc-brief-internal { margin-top: 18px; border: 1px dashed #b42318; border-radius: 12px; background: #fff6f5; padding: 13px 15px; }
.qc-brief-internal-head { font-family: var(--mono); font-size: 10.5px; letter-spacing: .07em; text-transform: uppercase; font-weight: 600; color: #b42318; }
.qc-brief-internal-lead { font-size: 12.5px; line-height: 1.55; color: var(--soft); margin: 6px 0 8px; }
.qc-brief-internal .qc-brief-info li { border-color: #f0cfcb; }

/* ── confirm dialog ─────────────────────────────────────────── */
/* the global *{margin:0} reset kills the UA dialog centering — restore margin:auto */
.qc-confirm { border: 0; padding: 0; margin: auto; inset: 0; position: fixed; border-radius: var(--r-md); box-shadow: 0 30px 80px -30px rgba(0,0,0,.5); max-width: 400px; width: calc(100vw - 32px); background: #fff; color: var(--ink); }
.qc-confirm::backdrop { background: rgba(17,17,17,.45); backdrop-filter: blur(2px); }
.qc-confirm-card { padding: 24px 24px 20px; background: #fff; border: 0; box-shadow: none; }
.qc-confirm-card h3 { font-family: var(--font); font-weight: 600; font-size: 19px; letter-spacing: -.03em; color: var(--ink); margin-bottom: 8px; }
.qc-confirm-card p { font-size: 14px; line-height: 1.6; color: var(--soft); margin-bottom: 20px; }
.qc-confirm-card p strong { color: var(--ink); font-weight: 600; }
.qc-confirm-acts { display: flex; justify-content: flex-end; gap: 10px; }
.qc-confirm-acts .btn-primary.is-danger { background: #b42318; }
.qc-confirm-acts .btn-primary.is-danger:hover { background: #9a1d13; }
.qc-confirm[open] { animation: qc-dialog-in .26s var(--expo); }
@keyframes qc-dialog-in { from { opacity: 0; transform: translateY(8px) scale(.98); } to { opacity: 1; transform: none; } }

/* lift the toast clear of the bulk bar when both are on-screen */
body.qc-has-bulk .qc-toast.show { bottom: 86px; }

/* ── responsive ─────────────────────────────────────────────── */
@media (max-width: 560px) {
  .qc-dbody, .qc-dh { padding-left: 16px; padding-right: 16px; }
  .qc-digest-segs { margin-left: 0; width: 100%; }
  .qc-line-head { flex-wrap: wrap; }
  .qc-line-num { text-align: left; align-items: flex-start; width: 100%; flex-direction: row; flex-wrap: wrap; gap: 8px; margin-top: 6px; }
  .qc-label-inline { margin-left: 0; width: 100%; }
  .qc-bulkbar { border-radius: 18px; }
  .qc-preview { height: 360px; }
  .qc-label-sec { align-items: flex-start; flex-direction: column; gap: 8px; }
  .qc-label-inline { margin-left: 0; }
  .qc-brief { padding: 14px; }
  .qc-brief-row { flex-direction: column; gap: 2px; }
  .qc-brief-row dt { width: auto; }
}

/* ── reduced motion / transparency ──────────────────────────── */
@media (prefers-reduced-motion: reduce) {
  .qc-scrim, .qc-drawer { transition: opacity .2s ease; }
  .qc-drawer { transform: none; opacity: 0; }
  .qc-drawer.show { opacity: 1; }
  .qc-bulkbar, .qc-confirm[open] { animation: none; }
  .qc-brief-chev { transition: none; }
  .is-busy::after { animation-duration: 1.2s; }
}
@media (prefers-reduced-transparency: reduce) {
  .qc-digest, .qc-dh { backdrop-filter: none; }
  .qc-dh { background: #fff; }
  .qc-scrim { backdrop-filter: none; background: rgba(17,17,17,.5); }
}

/* ════════════════════════════════════════════════════════════════════════════
   TASTE PASS — depth, material & hierarchy elevation (2026-07)
   Seam Studio identity kept exactly: white / ink #131313 / Inter / lime #D2FF37.
   Raises the craft bar within it: considered spacing rhythm, quiet labels over
   confident numbers, dark inset panels with inner-light + grain, lime as a rare
   accent rather than everywhere. Transform/opacity motion only; a11y intact.
   ════════════════════════════════════════════════════════════════════════════ */
:root {
  /* materials */
  --sheen-light: linear-gradient(180deg, rgba(255,255,255,.75), rgba(255,255,255,0) 46%);
  --panel-grad: linear-gradient(158deg, #1a1b1e 0%, #141416 55%, #0e0e10 100%);
  --panel-innerlight: radial-gradient(130% 100% at 14% -12%, rgba(255,255,255,.12), transparent 52%);
  --grain: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='140' height='140'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.82' numOctaves='2' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E");
  /* layered, believable elevation */
  --lift-1: 0 1px 2px rgba(17,17,17,.04), 0 5px 14px -10px rgba(17,17,17,.15);
  --lift-2: 0 2px 4px rgba(17,17,17,.05), 0 20px 44px -22px rgba(17,17,17,.30);
  --lift-dark: 0 1px 2px rgba(0,0,0,.24), 0 20px 46px -22px rgba(0,0,0,.62);
}

/* ── stat tiles: quiet label over a confident number, real depth ───────────── */
.qc-tiles { gap: 13px; }
.qc-tile {
  position: relative; overflow: hidden; display: flex; flex-direction: column;
  padding: 15px 17px 16px; border-radius: 16px;
  border: 1px solid var(--hair); background: #fff;
  box-shadow: var(--lift-1);
}
.qc-tile::before { content: ""; position: absolute; inset: 0; background: var(--sheen-light); pointer-events: none; }
.qc-tile > * { position: relative; z-index: 1; }
.qc-tile .l {
  order: -1; font-family: var(--mono); font-size: 10.5px; letter-spacing: .085em;
  text-transform: uppercase; color: var(--grey); margin: 0;
}
.qc-tile .n { font-size: 33px; line-height: 1; letter-spacing: -.05em; margin-top: 11px; }
.qc-tile .n.small { font-size: 21px; letter-spacing: -.03em; }
.qc-tile .sub2 { margin-top: 7px; font-size: 11.5px; color: var(--soft); }
.qc-tile:hover { transform: translateY(-3px); box-shadow: var(--lift-2); border-color: var(--line-strong); }

/* the one lime hero — win rate */
.qc-tile.accent { background: var(--lime); border-color: rgba(150,190,20,.55); box-shadow: 0 1px 2px rgba(110,140,10,.16), 0 16px 34px -20px var(--lime-glow); }
.qc-tile.accent::before { background: linear-gradient(180deg, rgba(255,255,255,.55), transparent 48%); }
.qc-tile.accent .l { color: rgba(24,34,0,.6); }
.qc-tile.accent .n, .qc-tile.accent .n.small { color: #131313; }
.qc-tile.accent .sub2 { color: rgba(24,34,0,.66); }
.qc-tile.accent:hover { box-shadow: 0 2px 6px rgba(110,140,10,.2), 0 22px 46px -22px var(--lime-glow); border-color: rgba(150,190,20,.7); }

/* the dark inset anchor — won value, with inner-light + grain, lime numeral */
.qc-tile.dark { background: var(--panel-grad); border-color: #050506; color: #fff; box-shadow: var(--lift-dark); }
.qc-tile.dark::before { background: var(--panel-innerlight); }
.qc-tile.dark::after { content: ""; position: absolute; inset: 0; background: var(--grain); background-size: 140px 140px; opacity: .5; mix-blend-mode: overlay; pointer-events: none; }
.qc-tile.dark .l { color: rgba(255,255,255,.5); }
.qc-tile.dark .n, .qc-tile.dark .n.small { color: var(--lime); }
.qc-tile.dark .sub2 { color: rgba(255,255,255,.55); }
.qc-tile.dark:hover { border-color: #000; box-shadow: 0 2px 6px rgba(0,0,0,.28), 0 30px 60px -24px rgba(0,0,0,.7); }

/* awaiting-approval: warm depth, not a flat wash */
.qc-tile.warn { background: linear-gradient(180deg, #fffaef, #fff 58%); border-color: #ecdcb0; }
.qc-tile.warn::before { background: linear-gradient(180deg, rgba(255,255,255,.7), transparent 46%); }
.qc-tile.warn .n { color: #8a6d1f; }
.qc-tile.warn .l { color: #9a8340; }

@media (prefers-reduced-transparency: reduce) { .qc-tile.dark::after { display: none; } }

/* ── chart: axis furniture so a sparse chart still reads as a chart ─────────── */
.qc-chart { box-shadow: var(--lift-1); position: relative; overflow: hidden; }
.qc-chart::before { content: ""; position: absolute; inset: 0 0 auto; height: 60%; background: var(--sheen-light); pointer-events: none; }
.qc-chart-head, .qc-chart #chart { position: relative; z-index: 1; }
.qc-chart .grid { stroke: var(--hair); stroke-width: 1; }
.qc-chart .axis-base { stroke: var(--line-strong); stroke-width: 1.4; }
.qc-chart .bar-rest { fill: #E4E4E4; }
.qc-chart svg rect.bar-won { filter: drop-shadow(0 6px 12px rgba(160,200,20,.28)); }
.qc-chart .axis-lbl.cnt { fill: var(--ink); }

/* ── controls + table: comfortable ops-console density with layered lift ────── */
.qc-search, .qc-select { box-shadow: 0 1px 1px rgba(17,17,17,.02); transition: border-color .16s, box-shadow .16s; }
.qc-search:focus, .qc-select:focus { box-shadow: 0 0 0 3px rgba(19,19,19,.06); }
.qc-tablewrap { box-shadow: var(--lift-1); border-radius: var(--r-md); }
.qc-table th { padding: 14px 18px; background: linear-gradient(180deg, #fbfbfa, #fff); }
.qc-table td { padding: 15px 18px; }
.qc-table .qc-cust-name { font-size: 14.5px; letter-spacing: -.012em; }
.qc-table .qc-total { font-size: 14px; letter-spacing: -.01em; }
.qc-table tbody tr { transition: background .16s var(--ease), box-shadow .16s var(--ease); }
.qc-table tbody tr:hover:not(.is-open) { box-shadow: inset 3px 0 0 var(--line-strong); }

/* margin / confidence: a touch more presence, tabular + tight */
.qc-margin { padding: 4px 10px; font-size: 12px; }
.qc-conf { font-size: 12.5px; }
.qc-conf i { width: 8px; height: 8px; box-shadow: 0 0 0 3px rgba(0,0,0,.04); }

/* ── digest brief: dark inset panel with inner-light + grain ────────────────── */
.qc-digest { position: relative; overflow: hidden; background: var(--panel-grad); border: 1px solid #050506; box-shadow: var(--lift-dark); padding: 16px 22px; }
.qc-digest::before { content: ""; position: absolute; inset: 0; background: var(--panel-innerlight); pointer-events: none; }
.qc-digest::after { content: ""; position: absolute; inset: 0; background: var(--grain); background-size: 140px 140px; opacity: .5; mix-blend-mode: overlay; pointer-events: none; }
.qc-digest > * { position: relative; z-index: 1; }
.qc-digest.calm { background: #fff; box-shadow: var(--lift-1); }
.qc-digest.calm::before, .qc-digest.calm::after { display: none; }
.qc-digest-lead { font-size: 10.5px; letter-spacing: .13em; }
.qc-digest-live { box-shadow: 0 0 0 3px rgba(210,255,55,.16); }
.qc-seg { padding: 10px 16px 10px 13px; border-radius: 13px; }
.qc-seg-n { font-size: 20px; }
@media (prefers-reduced-transparency: reduce) { .qc-digest::after { display: none; } }

/* ── login card: a considered gate, not a plain box ────────────────────────── */
.qc-login-card { position: relative; overflow: hidden; box-shadow: var(--lift-2); border-radius: var(--r-lg); }
.qc-login-card::before { content: ""; position: absolute; inset: 0 0 auto; height: 3px; background: var(--lime); }
.qc-login input { transition: border-color .16s, box-shadow .16s, background .16s; }

/* ── drawer header: subtle inner-light on the translucent chrome ───────────── */
.qc-dh { box-shadow: 0 1px 0 rgba(17,17,17,.02); }
.qc-dh-cust { letter-spacing: -.035em; }

/* ── narrow-viewport console chrome (shared header + subnav) ────────────────
   The top bar and section nav weren't built for < ~560px; without this the long
   signed-in email and the 5 nav items inflate body width and clip the page. */
@media (max-width: 560px) {
  .qc-top { padding: 12px 16px; gap: 10px; }
  .qc-who { display: none; }            /* email hidden on phones; Sign out stays */
  .qc-subnav { flex-wrap: nowrap; overflow-x: auto; scrollbar-width: none; }
  .qc-subnav::-webkit-scrollbar { display: none; }
  .qc-subnav a { flex: 0 0 auto; }
  .qc-nav-admin { margin-left: 0; }
}

/* ════════════════════════════════════════════════════════════════════════════
   Console-final — view tabs, "Needs you" queue, pagination, chart y-axis
   ════════════════════════════════════════════════════════════════════════════ */

/* chart y-axis tick labels */
.qc-chart .axis-lbl.y { fill: var(--grey); font-size: 11px; }

/* ── view tabs (Needs you / All quotes) ─────────────────────────────────────── */
.qc-viewtabs {
  position: relative; display: inline-flex; gap: 4px; padding: 4px;
  background: var(--row); border: 1px solid var(--hair); border-radius: 13px;
  margin-bottom: 18px;
}
.qc-viewtab {
  position: relative; z-index: 1; display: inline-flex; align-items: center; gap: 8px;
  border: 0; background: none; cursor: pointer; padding: 9px 16px; border-radius: 10px;
  font: inherit; font-family: var(--font); font-weight: 600; font-size: 13.5px;
  color: var(--soft); letter-spacing: -.01em; transition: color .2s var(--ease), transform .25s var(--spring);
}
.qc-viewtab svg { opacity: .7; transition: opacity .2s; }
.qc-viewtab:hover { color: var(--ink); }
.qc-viewtab[aria-selected="true"] { color: var(--ink); }
.qc-viewtab[aria-selected="true"] svg { opacity: 1; }
.qc-viewtab:active { transform: scale(.97); }
.qc-viewtab-n {
  display: inline-grid; place-items: center; min-width: 19px; height: 19px; padding: 0 5px;
  border-radius: 100px; background: var(--ink); color: #fff; font-family: var(--mono);
  font-size: 11px; font-weight: 600; line-height: 1;
}
.qc-viewtab[aria-selected="true"] .qc-viewtab-n:not(.muted) { background: var(--lime); color: #111; }
.qc-viewtab-n.muted { background: var(--line-strong); color: var(--soft); }
.qc-viewtab-ind {
  position: absolute; z-index: 0; top: 4px; left: 4px; bottom: 4px;
  width: calc(50% - 4px); border-radius: 10px; background: #fff;
  box-shadow: 0 1px 3px rgba(17,17,17,.10), 0 0 0 1px var(--hair);
  transition: transform .34s var(--expo);
}
.qc-viewtab-ind.right { transform: translateX(100%); }
@media (prefers-reduced-motion: reduce) { .qc-viewtab-ind { transition: none; } .qc-viewtab { transition: none; } }

/* ── "Needs you" queue ──────────────────────────────────────────────────────── */
/* styles.css has a global `section{padding:104px 0}` for the marketing pages —
   neutralise it for the console's <section> panels. */
#needsYouView, #allView { padding: 0; }
.qc-needsyou { margin-bottom: 26px; }
.qc-ny-group {
  background: #fff; border: 1px solid var(--hair); border-radius: var(--r-md);
  box-shadow: var(--lift-1); padding: 4px 4px 8px; margin-bottom: 16px;
}
.qc-ny-ghead {
  display: flex; align-items: center; gap: 12px; flex-wrap: wrap;
  padding: 14px 16px 12px;
}
.qc-ny-gico {
  flex: none; width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center;
  background: var(--row); color: var(--soft);
}
.qc-ny-gico.reply   { background: rgba(210,255,55,.20); color: #5f7a12; }
.qc-ny-gico.approve { background: #fff2d6; color: #9a6a10; }
.qc-ny-gico.info    { background: #e7edfb; color: #3d6edb; }
.qc-ny-gico.ready   { background: var(--lime); color: #111; }
.qc-ny-ghead h3 {
  display: inline-flex; align-items: center; gap: 9px; margin: 0;
  font-family: var(--font); font-weight: 600; font-size: 16px; letter-spacing: -.025em; color: var(--ink);
}
.qc-ny-gn {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px;
  border-radius: 100px; background: var(--row); border: 1px solid var(--hair);
  font-family: var(--mono); font-size: 11px; font-weight: 600; color: var(--soft); line-height: 1;
}
.qc-ny-gsub { font-size: 13px; color: var(--soft); }
.qc-ny-all {
  margin-left: auto; display: inline-flex; align-items: center; gap: 3px; border: 0; background: none;
  cursor: pointer; font: inherit; font-family: var(--mono); font-size: 11.5px; font-weight: 600;
  letter-spacing: .02em; color: var(--soft); padding: 6px 8px; border-radius: 8px; transition: color .16s, background .16s;
}
.qc-ny-all svg { width: 13px; height: 13px; }
.qc-ny-all:hover { color: var(--ink); background: var(--row); }
.qc-ny-cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 10px; padding: 0 12px 4px; }
.qc-ny-card {
  display: flex; align-items: center; gap: 12px; text-align: left; cursor: pointer;
  background: var(--row); border: 1px solid transparent; border-radius: 13px; padding: 13px 14px;
  transition: transform .26s var(--expo), box-shadow .26s var(--expo), border-color .2s, background .2s;
}
.qc-ny-card:hover { background: #fff; border-color: var(--line-strong); box-shadow: var(--shadow-md); transform: translateY(-2px); }
.qc-ny-card:focus-visible { outline: 2px solid var(--ink); outline-offset: 2px; }
.qc-ny-main { min-width: 0; flex: 1; }
.qc-ny-top { display: flex; align-items: center; gap: 8px; }
.qc-ny-cust {
  font-family: var(--font); font-weight: 600; font-size: 14px; color: var(--ink); letter-spacing: -.015em;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.qc-ny-prod { font-size: 12.5px; color: var(--soft); margin-top: 3px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.qc-ny-meta { font-size: 11.5px; color: var(--grey); font-family: var(--mono); margin-top: 4px; }
.qc-ny-act { flex: none; }
.qc-ny-open { display: inline-flex; align-items: center; gap: 2px; font-family: var(--mono); font-size: 11.5px; font-weight: 600; color: var(--soft); }
.qc-ny-open svg { width: 14px; height: 14px; }
.qc-ny-card:hover .qc-ny-open { color: var(--ink); }
.qc-ny-morelink {
  display: inline-block; margin: 6px 12px 6px; border: 0; background: none; cursor: pointer;
  font: inherit; font-family: var(--mono); font-size: 11.5px; font-weight: 600; color: var(--soft);
  padding: 6px 8px; border-radius: 8px; transition: color .16s, background .16s;
}
.qc-ny-morelink:hover { color: var(--ink); background: var(--row); }
.qc-ny-empty { border: 1px dashed var(--line-strong); border-radius: var(--r-md); background: #fff; }
.qc-ny-empty .ico { background: var(--lime-dim); border-color: transparent; }
.qc-ny-empty .ico svg { stroke: #5f7a12; }

/* ── pagination / load-more ─────────────────────────────────────────────────── */
.qc-more { display: flex; align-items: center; justify-content: center; gap: 14px; padding: 16px; }
.qc-more-count { font-family: var(--mono); font-size: 11.5px; color: var(--grey); }

/* ── page toolbar — Refresh action (greeting hero removed) ──────────────────── */
.qc-toolbar { display: flex; justify-content: flex-end; align-items: center; margin: 2px 0 16px; }
.qc-refresh { display: inline-flex; align-items: center; gap: 7px; }
.qc-refresh svg { width: 15px; height: 15px; transition: transform .3s var(--expo); }
.qc-refresh.is-loading svg { animation: qc-spin .8s linear infinite; }
@media (prefers-reduced-motion: reduce) { .qc-refresh.is-loading svg { animation: none; } }
